Seven
Internet Broadband terms
The speed of the connection provided is shown in Mbps,
and dependent upon the distance of the premises from
the BT exchange, and the capabilities of the telephone
exchange. Newly upgraded BT exchanges will achieve
upto 8Mbps maximum download. Standard BT exchanges
will achieve 2Mbps maximum download speed.
The data transfer amount shown indicates the amount
of data in Gigabytes that can be transferred during
each billing month. Peak is defined as Monday to Friday
8am to 10pm. and off-peak is defined as Monday to
Thursday 10pm to 8am, Friday 10pm through to Monday
8am.
Customers who use more than predefined transfer amount
will be charged the difference between the amount
paid for and the amount used on their next invoice.
They will also be charged a £8 service charge.
*
Unlimited
products are subject to an acceptable use policy:
Seven Internet specialise in the supply of broadband
to small to medium sized business (SME's). In almost
all cases our unlimited service provides all the bandwidth
needed by SME's, however we do operate an acceptable
use policy (AUP) on Seven Internet Broadband. This
is in place to prevent a very small number of customers
from affecting the performance of the service for
all other users. The Acceptable Use Policy means that
the service may not be suitable for those individuals
who regularly use download movies etc.
If we feel that your data transfer is going way beyond
the normal use of a typical SME, we will contact you
to ask you to reduce your usage. If, your usage doesn't
fall within an acceptable level, we will contact you
again to discuss our options which may, in extreme
circumstances include suspension or disconnection
of the service Monthly charges are billed monthly
in advance. Minimum contract 12 months with 30 day
notification of cancellation. If a Broadband service
is terminated early, the activation costs will be
charged at £55. Please note that the ADSL contract
applies to the installation address. If you move or
wish to move within this period, the broadband has
to be ceased and is classed as an early termination.
Broadband migrations from a standard BT line are free
of charge. If you are migrating from a non- BT LLU
(local loop unbundled) line, then an additional £55
activation charge applies. |
Copyright
© 2006 Seven Internet Ltd. All rights reserved.