Seven Internet Broadband Terms

The speed of the connection provided is shown in Mbps, and dependent upon the distance of the premises from the BT exchange, and the capabilities of the telephone exchange. Newly upgraded BT exchanges will achieve upto 8Mbps maximum download. Standard BT exchanges will achieve 2Mbps maximum download speed.

The data transfer amount shown indicates the amount of data in Gigabytes that can be transferred during each billing month. Peak is defined as Monday to Friday 8am to 10pm. and off-peak is defined as Monday to Thursday 10pm to 8am, Friday 10pm through to Monday 8am.

Customers who use more than predefined transfer amount will be charged the difference between the amount paid for and the amount used on their next invoice. They will also be charged a £8 service charge.

* Unlimited products are subject to an acceptable use policy: Seven Internet specialise in the supply of broadband to small to medium sized business (SME's). In almost all cases our unlimited service provides all the bandwidth needed by SME's, however we do operate an acceptable use policy (AUP) on Seven Internet Broadband. This is in place to prevent a very small number of customers from affecting the performance of the service for all other users. The Acceptable Use Policy means that the service may not be suitable for those individuals who regularly use download movies etc.

If we feel that your data transfer is going way beyond the normal use of a typical SME, we will contact you to ask you to reduce your usage. If, your usage doesn't fall within an acceptable level, we will contact you again to discuss our options which may, in extreme circumstances include suspension or disconnection of the service Monthly charges are billed monthly in advance. Minimum contract 12 months with 30 day notification of cancellation. If a Broadband service is terminated early, the activation costs will be charged at £55. Please note that the ADSL contract applies to the installation address. If you move or wish to move within this period, the broadband has to be ceased and is classed as an early termination.

Broadband migrations from a standard BT line are free of charge. If you are migrating from a non- BT LLU (local loop unbundled) line, then an additional £55 activation charge applies.